A Guide to Condition Reports in NSW

Everything you need to know about Condition Reports in NSW including the frequency and how to complete one.

A Comprehensive Guide to Condition Reports in the state of New South Wales (NSW) 

In New South Wales (NSW), a condition report is a document given to your tenants at the beginning of their tenancy that records the general state and condition of your property on a room by room basis, including fittings and fixtures.

The report is used as a reference point when tenants move out of your property to determine if there was any damage caused in the property while they were living there. The report is essential in determining whether the Bond should be paid out, or if a compensation is due to the property owner.

A copy of the Condition Report should be retained by both the tenant and landlord during the term of the tenancy, and be used during routine inspections of the property.

For more information, see Fair Trading NSW.

What is the Frequency of a Condition Report in NSW?

A Condition Report should be completed at the following times:

  • Entry Report - Completed at the commencement of the tenancy, within the first 7 days.
  • Routine inspections - at intervals throughout the term of tenancy (usually at least twice a year) 
  • Exit (outgoing) Report - At the end of the tenancy

How to Complete a Condition Report in NSW

  1. Download and print the template for NSW
  2. Visit your property and fill out the report before you tenants move in. You should describe all damage, no matter how minor and take photos of the property.
  3. A copy of the report should then be given to the tenant.
  4. A copy should then be signed by the tenant, along with their comments and any supporting evidence. This must be returned within 7 days of receiving it.
  5. Ensure the final copy is saved by both parties and filed securely so that you can refer back to at a later date.

Can I customise my Condition Report?

You can customise the standard form Condition Report to provide a more comprehensive account of the condition of a rental property. This is done by including additional documents, descriptions, or photographs which supplement or further describe any points not included in the standard form. 

For example, if you notice that part of the premises is not included in the standard form report, you can add an additional document detailing the state of that part. 

Photographs are also commonly used to document and provide visual evidence at either the beginning or end of the tenancy. This practice helps clarify any discrepancies between different parties’ accounts, provides detailed information about the property itself, and helps all parties remember what condition it was in when they first moved in or out. 

These should include close-ups of any damage to highlight particular concerns as well as wide shots of each room so that all furniture and fittings can be clearly seen. 

Is a Condition Report required if I renew a tenancy in NSW?

A new Condition Report is not required if a tenancy agreement is renewed for the same property, and the tenants and landlord remain the same.

The original Entry Condition Report from the first tenancy agreement is transferred to the renewed tenancy. An Outgoing Condition Report will still be required at the end of the second tenancy, if it is not renewed again.

Use RentBetter to record the condition of your property

On RentBetter you can record the condition of your property with our digital condition report. There are two ways to complete a condition report on the platform - you can either complete the report yourself or book a professional to conduct the inspection for you. 

All reports will be saved in your dashboard, so you can easily refer back to them or update them at the beginning, middle and end of your lease.

Unique to your property

Your RentBetter condition report template can be customised so that it reflects the specific number of rooms and features in your property. Remove the hassle of trying to add extra info to a generic report.

Inspect with ease

With the ability to add pictures and comments, you can thoroughly inspect all rooms of your property from your computer or mobile.

Report completed

Send the completed condition report to your tenant for them to review and complete their part of the inspection if required. You can save the report and access it in future in case you need to make any changes.

Book a Professional to help you complete your Condition Report

Through RentBetter in New South Wales, you can hire a qualified professional to complete a condition report on your behalf for just $159.

  • Your booking request will be confirmed within 24 hours by a member of the team.
  • Your inspection will be completed in person based on the details in your request by a professional inspector.
  • Once your inspection is complete, the report will be available to you  online so you can digitally sign and approve it.

For More Information Visit  - RentBetter | Book a Condition Report Inspection

For Service Availability - See the Postcodes Below:

Sydney

2000, 2006, 2007, 2008, 2009, 2010, 2011, 2015, 2016,2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2052, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2079, 2080, 2084, 2085, 2086, 2087, 2088, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2109, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2118, 2119, 2120, 2121, 2122, 2125, 2126, 2128, 2132, 2135, 2137, 2138, 2141, 2143, 2145, 2146, 2147, 2148, 2150, 2151, 2152, 2153, 2154, 2155, 2160, 2161, 2162, 2163, 2164, 2165, 2166, 2167, 2168, 2170, 2171, 2172, 2173, 2174, 2175, 2176, 2177, 2177, 2178, 2179, 2190, 2193, 2194, 2195, 2196, 2200, 2203, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2227, 2228, 2229, 2230, 2231, 2232, 2233, 2234, 2508, 2555, 2556, 2557, 2558, 2559, 2560, 2563, 2564, 2565, 2566, 2567, 2568, 2569, 2570, 2571, 2745, 2747, 2748, 2749, 2750, 2752, 2759, 2760, 2761, 2762, 2763, 2766, 2767, 2768, 2769, 2770

Newcastle

2325, 2320, 2326, 2289, 2316, 2283, 2284, 2323, 2251, 2264, 2324, 2300, 2278, 2261, 2280, 2290, 2322, 2321, 2330, 2287, 2281, 2256, 2262, 2257, 2800, 2335, 2292, 2250, 2308, 2285, 2318, 2263, 2259, 2265, 2315, 2282, 5658, 2260, 2295, 2298, 2334, 2303, 2286, 2296, 2299, 2258, 2304, 2327, 2319, 2293, 2291, 2305, 2302, 2317, 2307, 2297, 2421, 2267, 3222

Northern NSW

2485, 2486, 4207, 4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215, 4216, 4217, 4218, 4219

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