Customer Stories - Drew A.
We spoke to Drew to chat about his investment and how he was able to find great tenants for his property.
Drew gained 5-star tenants by making the switch to RentBetter
Drew A. - RentBetter Customer
Drew has been a self-managing landlord for 12 years and signed onto the RentBetter platform to find a tenant for their property after some disappointing agent experiences.
Drew is in his 40’s and works in Education Design at a University by day. He recently shared a little about his experience using the RentBetter platform and how it’s helped him find the perfect tenant for his investment property.
So what made Drew switch to self-managing his property?
There were a few key factors that drove Drew into the world of self-management.
The first was that he felt that he was not securing good quality tenants and the high commission he was paying a an agent (around 6%) just didn’t seem worth it anymore.
He said that when he had secured good tenants, they ended up leaving due to the terrible communication from the agent's side. Not only did this cost him money when the property was vacant but he was also paying a high fee for a service which was no longer being delivered in quality.
When Drew made the decision to switch, he said the main goal was to choose who he wanted in the property, to be more vigilant and able to keep more on top with what is happening in his home.
Drew signed up to the Match (Find a Tenant) plan and since doing so, hasn’t had a bad tenant experience yet. He said being able to connect to the main portals such as Realestate.com.au, Domain.com.au and Rent.com.au to advertise his property was an obvious advantage as it meant that he was able to cast his advertisement to a much wider net of people.
Drew also found an advantage in being able to access to the National Tenancy Database (NTD) which is the most extensive database in Australia for tenant checks.
The NTD by Equifax checks the backgrounds of prospective tenants for their identity and any black marks to help ensure that you mitigate the risk when choosing who inhabits your property.
The National Tenancy Database is available to RentBetter customers for just $18 per report. Find out more here.
Past Tenant History - Review the rental history of your prospective tenant, with information about previous agency screenings. RentBetter will also check if they’ve been listed on the tenant blacklist.
Identity Information - RentBetter will verify your prospective or current tenant’s identity. This will be checked against a number of national databases and directories to give you peace of mind.
Bankruptcy information & court records - Has your tenant had past financial troubles or legal issues? RentBetter will double check their previous bankruptcy information and court records.
Directorship information - Your check will include a search of ASIC company data for any directorship and proprietorship info, including whether your tenant has been disqualified from managing a company.
Drew said that the ability to manage all his enquiries and applications, run a check on a tenant and then sign a lease agreement all in the one place was something that was really handy and he's happy to now be in total control of his property.
Since self-managing his property he’s saving all the commission and that’s going right back into his investment - where it should be!
"I thoroughly recommend people to self manage their investment properties. I have had zero bad tenants since doing it myself. It’s a lot less stressful AND I save all the commission!.”
Drew is signed up to the Match (Find a Tenant) plan which gives property owners the ability to advertise and find a tenant all through RentBetter.
- Advertise on Australia’s leading property sites: RealEstate.com.au, Domain.com.au & Rent.com.au
- Receive and manage enquiries and applications, all in one place
- Conduct digital tenant checks via the National Tenancy Database
- Create a lease agreement and sign digitally
See a full list of inclusions on the RentBetter pricing page.
What is RentBetter?
RentBetter provides landlords with a more cost-effective way to manage their properties through a simple and intuitive technology platform. We help landlords find tenants and manage their properties for a fraction of the cost of using an agent.
Save Cash: Cut the 7-10% you’d otherwise be paying to a real estate agent. You’ll save an average of $2k per annum, per property. Check out our savings calculator to find out more.
Gain Control: Need to check a rental payment? Generate an EOFY report for your property? Change your lease? Hire a tradesperson? Do it all at the click of a button.
Keep Life Simple: Manage your property from your pocket. Find a tenant and keep your history, files, payments and requests in one place. We’ll run it all for you, with automatic reminders and prompts to keep the process smooth.
Stay Secure: We’re here to help you every step of the way - Automated payments and reminders, tenant checks, and signed legal documents. We’ve got it all covered!
Successfully Self-Managing - The RentBetter Way.
Drew has gained 5-star tenants since joining RentBetter and he plans to keep it that way!
RentBetter is handing control back into the hands of property owners to ensure that their number one asset is treated the way it should be.
To learn more about the RentBetter platform and see how it can help you manage your investment property, get in touch with our friendly team at info@rentbetter.com.au or sign up to experience it for yourself.
