Customer Stories - George R.

Find out why long-term property owner George made the switch to self-management and how it's helping him and his investment.

Property owner for 30+ years, George discovered RentBetter and has ditched high agent fees for good. 

George R. - RentBetter Customer

George has been an owner and landlord for 32 years but just over a year ago in 2021, he made a decision to sign up for RentBetter and hasn’t looked back since.

Find out how RentBetter has helped George not only save money but gain confidence, knowledge and control over his property below.

George’s Reasons for Making the Switch: 

George was spending around 5-8% on agents' fees over the years before he made the switch to self-management after multiple poor experiences which we wont detail here but lets just say he’s now on the right path! 

Since joining RentBetter, he has saved over $2,500 on his property over the year (with more to come!).

Whilst George has been a property owner and landlord for 30+ years, this is the first time he’s been self-managed. He said that he found it really great that he was able to lean on the RentBetter team for advice when needed, such as setting the right rental price for his property, which can be hard to get right. 

Looking to find out how to price your rental property? Get a Free Rental Estimate Report here.

George’s Goals for Self-Management:

When signing up to do things himself, George had a few things he set out to achieve:

  • Achieve a more cost effective renting setup
  • Get tenants in his property quickly and easily
  • Have access to advice and support when needed

Access to Expert Advice, Support and Tools to Make it Work!

George said that he was really happy with the support that RentBetter offered in addition to the technology that made conducting simple rental tasks easier, like posting an ad, responding to enquiries and managing applications. 

“One of the biggest advantages I had from the RentBetter platform was access to their experience, advice and support. My self-management journey has been made so much easier through their technology and they really have your back. Becoming completely paperless is an added bonus too!” 

George is subscribed up to the Match, Manage and Maintain plan on RentBetter which gives property owners the ability to advertise and find a tenant as well as access all the tools to then manage his property such as Lease Agreements, Condition Reports, Bond, Rental Payments, Receipting, Reports and more.

  • Advertise your property and find a tenant, review enquiries and applications, then make it ‘official’. Safe, secure and managed online, with our support and prompting every step of the way.
  • Manage your property, lease, payments and documents from your computer or mobile.
  • Maintain your property & tenant relationship. It’s all done via RentBetter.

See a full list of inclusions on the RentBetter pricing page here.

Successfully Self-Managing - The RentBetter Way.

Since joining RentBetter, George said that along with the knowledge he’s gained about what it takes to manage a property properly, he’s really gained the confidence to handle things like a pro. 

In terms of the goals he set out to achieve, he’s well on his way to smashing them. Not only is he running his investment more cost effectively, he’s also reduced the time it has taken to find a tenant by utilising RentBetters pricing advice and system to really streamline the process.

Once your ad is posted on RentBetter and published to the property sites, enquiries start filtering into the inbox and you're able to manage them right away. Voice messages are even transcribed to text making things even simpler.

You'll see the details of each application, which includes useful information about each potential tenant to help you make more informed choices. You can also choose to run tenant checks directly from the application page which syncs up with the dashboard.

This means no more scouring through emails or attachments just a quick glance at the dashboard and boom! You're on your way to getting a tenant sorted out.

Thinking about Self-Management?

If you’re thinking about trying to self-manage your property, it can sometimes feel like a lot of work but RentBetter provides the tools and support that you need to make it happen. The support team is on hand for advice whenever needed at the click of a button through the chat or email. 

As a business, gaining the trust and support of customers is critical. We pride ourselves over our loyal customer base and continue to maintain a 4.9 star google rating as well as an NPS score thats consistently above 80% which is well above the industry average.

You can check out RentBetter's reviews on Google here

RentBetter offers property owners the ability to take control of their investment, cut down on excessive property management fees and ensure that their money is going to the place it should be - right back into their investment. 

To learn more about the platform and see how it can help you manage your investment property, you can chat to us direct on the website (we’ll reply pretty quickly!) or sign up for a free demo here.