Introducing Property Viewings (or Inspections) *Beta*

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Need to run an open home or show your property but can't be there for the inspection times? No problem! You can now book a pro to do it for you.

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Many customers over the past couple of years have asked if we could run their viewings (Also called open inspections) for them. Often we get the line - “Can’t you just send someone to open the door for me?” 

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Well, we have some good news for you - now we can! 

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Property Viewings (also called inspections) are an essential part of being able to market your home. They are the most effective way to showcase your property but they can be time-consuming and challenging, especially if you’ve got a busy schedule or are note located near your property. 

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Forget the days of running around for inspections, taking time off work or away from other important commitments. You can now manage your viewings and open inspections with ease through RentBetter.

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Pssst - As we are still Beta testing this product, it’s currently only available in select locations but we are working on getting it out there and available throughout Aus as soon as we can! 

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Find more info about how it all works below. 

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How do Property Viewings (or inspections) work on RentBetter? 

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The booking process is super easy with your RentBetter account.

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Just follow these 3 steps:

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Step 1 - Request your booking

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All you need to do is sign up to RentBetter if you're a new customer with the details of your property, or if you already have an account you can simply just sign in and everything will be loaded in there for you. 

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Navigate to ‘Marketplace’ and select ‘Property Viewings’ and you’ll be able to choose your property from the drop down menu. 

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You’ll have the option to choose specific dates and times for us to conduct the viewings or, you can leave it up to our team to manage the times and we’ll confirm them with you. 

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Step 2 - Your booking is confirmed

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Your property details will auto-populate so now all you’ll need to do is provide the inspection details to send to our RentBetter team. 

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Your booking request will be confirmed within 24 hours by us.

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Step 3 - Booking scheduled

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Provide your payment details and you’ll receive a confirmation email when your request has been scheduled. We’ll be in touch to confirm any details if needed.

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Why should you book to conduct your property viewings or open inspections?

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Organising a viewing (or inspection) can be a challenge as you usually don't just do it once. Hosting inspections take time and you want to ensure you find the right person for your property. 

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Each week, thousands of property inspections are conducted across the country. Some properties can be rented after just one inspection, while others may require multiple inspections. 

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Why not give RentBetter the keys and let us take the hassle out of it for you. For just $299 you can book a package of 3 viewings for your property and rent it out faster than ever before. 

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It’s stress-free and hands-off option when you’re not able to be (or don’t want to be!) in the location of your property.

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• Online booking convenience - It's easy to book from any device, anywhere.

• Fast turnarounds - A prompt service that takes care of the work for you.

• Proven experience - Trusted professionals you can rely on.

• Convenience & value - When you can't physically attend the property.

• Clear results - We'll present the outcome of each inspection so that you can find a tenant fast.

• Peace of mind - Find a tenant and manage the whole process…without the stress.

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Property Viewings and Inspections FAQ’s

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We know you'll have some questions so you can find some common ones below! If you need further info, just reach out to us via email or the website chat.

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Do I need to choose my viewing/inspection times upfront? 

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Nope! If you’d prefer you can leave it in our hands and we’ll sort the best timings out for you and just let you know what’s happening. 

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Can I pay per viewing/inspection instead?

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Right now we can only offer inspections through a package. 

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Whilst some properties can be rented out after one inspection, others may take a couple more. We’ve optimised our package to include 3 inspections to ensure you get the right tenant onboard.

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I have tenants in my property, how do I notify them of upcoming inspections? Should I wait until it’s vacant?

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If your property is tenanted you’ll need to ensure you’re providing the correct amount of notice for viewings as determined by your state. You should consult with your tenants with your intentions before making a booking to show the property. 

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There’s no need to wait until the property is vacant though it may be preferred. There are some rules on when you can conduct the inspection if your property is tenanted, for example in NSW they can only be held in the last 14 days of the tenancy, so you should ensure you are checking with your state authority. 

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How long will the viewing/inspection go for?

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Viewings or inspections typically take no more than 30 minutes at a time so we have allocated around 20 minutes for each inspection. 

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My property has some specific features or information that I need prospective tenants to know, how can I provide this to you?

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You can provide any information you’d like us to know about your property that may not be featured on your ad in the ‘additional comments’ field when you are making your booking and we’ll ensure that the information is passed on during the viewing. 

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This might include things like:

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How long would you like the lease to be signed for? 6/12/18 mths (other?)

Are you negotiable on the term or duration of the lease? 

When would you ideally like the lease to start?

Does the property have aircon, heating or a gas outlet?

Any specific information regarding garage or parking?

Any specific information about entering property?

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How will I get the keys to you?

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We’ll have them picked up from you at your nominated address. A team member will be in touch with you to confirm the details for pickup. 

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How will I know that my keys will be safe? 

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We’ll treat your keys with the upmost care and they’ll be stored securely. In the very unlikely event that something happens to them, we’ll cover the costs for replacement. 

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How can I find out the results of the viewing/inspection? 

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We’ll log the details of everyone that attends your inspection and send them a follow up email with the details of the property along with an application link, should they wish to apply. 

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How can prospective tenants apply to my property after the inspection? 

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An application link will be automatically sent to each attendee after the inspection otherwise, they can also visit your ad to apply. You can also share your application link with anyone directly by clicking on the share application link button within the applications feature inside RentBetter. 

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When will you return the keys? 

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Your keys can be returned at any time at your request however if you wish for us to store the keys securely on a longer term basis we can also do this. 

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You might like to do this is you wish to use other RentBetter services in the future such as Condition Reports or if you require future inspections of the property. 

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My location isn’t available yet, when can I book?

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Whilst the viewings feature is currently limited to select areas, we’re doing our best to get things rolled out across the country and we’ll let you know once more areas become available. 

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Are there any extra costs involved? 

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For $299 everything is covered including the key drop of and key storage should you wish to leave the keys with us. There are no other costs involved, we've kept things simple to ensure convenience.

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Enjoy greater choice and control on RentBetter.

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Our team is super excited to release the initial version of this feature to our RentBetter customers. It’s welcome addition to the platform and offers an additional level of choice and control for owners who are self-managing their properties.

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If you’d like to learn more about how it works you can get in touch with our team at info@rentbetter.com.au or chat with us live on the website. 

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And if you’re ready to book now, just follow the link below!

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