Customer Stories: Kathy D.

Who knew property self-management could be this easy?! Hear it direct from RentBetter customer, Kathy.

Who knew self-managing your own property could be this easy!?

 

Kathy D. - RentBetter Customer

 

Kathy is a new property investor and has invested alongside her husband in the city suburbs of Brisbane. Kathy and her husband are new to the industry but have wasted no time in getting stuck in and learning all there is to know about being a landlord.

We recently caught up with her to chat about her experience using the RentBetter self-management platform to see how things have been going.

Read Kathy’s RentBetter story below.

 

Kathy's Story

Kathy is in her 50's and has recently purchased and is managing the family's property in Brisbane's West End. She’s new to RentBetter and new to property investing and management. After looking into how much body corporate was going to charge after the purchase of their property - a whopping 8% on their rental income, Kathy went looking for other alternatives.

She said that they purchased an investment property to make money and the thought of giving a big chunk of that money to someone else who really didn’t do much work, didn’t sit right with her.

Kathy works part-time so had somewhat of a flexible lifestyle. She decided that this was the initial push to try and do it herself and had come to terms with the fact that it may cost time and energy but it was worth it...

 

Fast forward a month, she was very surprised at how little work it has been for her on RentBetter!

 

What is RentBetter?

RentBetter provides landlords with a more cost-effective way to manage their properties through a simple and intuitive technology platform. We help landlords find tenants and manage their properties for a fraction of the cost of using an agent.

RentBetter is featured-packed to save landlords time and money - whether you manage one or 100 properties.

 

Less Cost, More Control...

Kathy's main goal included saving money but she and her husband also wanted to be involved in all of the decision making for their property. Drawing on prior experiences from her father and his dealings with real estate agents, she saw that they were not as careful with things because it's not their investment.

Kathy said that it was a better experience for tenants as well. Listening to her own daughter’s renting stories she was horrified to find out about some of her experiences and thought that if she was the landlord, she’d want to be on top of these things instantly.

Kathy’s main goals for successful self-management were:

  1. More return on their investment
  2. More control over their property
  3. Build lasting relationships with their tenants

 

How RentBetter Helped Kathy

Kathy admitted that she was initially nervous about self-managing as she had heard it was hard work and dealing with all the documentation was difficult however after doing some research on RentBetter. She decided to give things a go.

She settled on RentBetter as she felt the platform had everything she needed, it was easy to understand and had a great customer experience with the team. She said RentBetter was so cost-effective and was amazed at all the tools that were included in the price.

Kathy signed up to RentBetter on a bundled plan with ‘Find a Tenant’ and ‘Manage My Property’. After 6 weeks on the platform, Kathy has been completely surprised at how easy things have been. She found a tenant very quickly and said that RentBetter has really guided her through every step of the way.

Speaking on the product features she said that they showed her the simple steps that she needed to do from creating a lease to doing a condition report - all the things that you think are hard are made super simple on RentBetter.

 

"We have found a new best friend called RentBetter who have allowed us to self manage our property by giving us all the support, education and structure that we could ask for. This allows us to be completely hands on with selecting tenants, and attending to repairs, in a way that we choose, with a very affordable fee structure.
Everything has run so smoothly. We were a little nervous about self managing but no longer. RentBetter are making us look like we know what we are doing! Highly recommend their excellent platform!!”

 

Successfully Self-Managing - The RentBetter Way

Just like Kathy found out, managing your own property used to be hard, but not anymore. RentBetter is featured packed to make managing your property easy. We’re here to help you every step of the way!

If you want to chat about your property investment and see how we can help, get in touch with our friendly team at info@rentbetter.com.au or sign up to experience the platform for yourself!