Customer Stories: Nick N.
Find out all the benefits of property self-management (over 30 years!) from RentBetter customer, Nick.
If you have an investment property you should read this great story about a happy landlord using RentBetter!
Nick N. - RentBetter Customer
How long have you been investing in property?
We first started investing in property 30 years ago. After operating various businesses of my own for over 40 years, I had enough experience in management positions and had a plan to build our wealth through property investment. We’ve since had 10 properties over the years at different times, and currently own four - three investments and one that we live in.
The very first property we bought for $55,000 in 1980, we turned into a $1.2 million home which we sold 6 years ago. I’m truly proud of what we’ve accomplished through property investment. It’s so rewarding seeing the fruits of years of hard work - it drives you to achieve more and more.
What made you decide to self-manage your properties?
I’ve been a landlord for 30 years, and in the beginning, we used a third party to manage our properties. We found after a while that it might be useful for the first 6 months, but in our experience, we found they would drop the ball a bit. Third-party property managers just don't have the same sense of care for the property as you do yourself.
Eventually, we realised that there was no need to rely on a third party to do what we can do ourselves. We decided to self-manage and have never looked back!
What are some of the benefits you’ve experienced through self-managing your property?
The whole principle I rely on is that for every dollar you spend, you need to get at least 2-3 dollars back - that’s what is going to bring the money in. We’ve achieved this with all the properties we’ve bought and sold. However, aside from financial growth, the most important part of self-management for us is that we have control over our investments.
We’re able to pick our tenants and have a better understanding of what’s going on in our properties. I believe I’m a pretty good judge of character, so we always end up with a good tenant. If there are ever maintenance issues, we have the freedom to use tradies with who I already have a relationship with, or I can even just fix the issue myself!
What has your experience with self-managing with RentBetter been like?
Over the 30 years that I’ve been a self-managed landlord, I have used a fair number of other platforms to manage our rentals over that time. None of them has been nearly as sophisticated and user-friendly as RentBetter. When I first started using RentBetter, I couldn’t believe the efficiency! The functions are next to none.
Within 2 days of advertising our property, we were overwhelmed with over 60 responses. One of the winning factors is the 24/7 customer service. I know if I ever have a question, I’ll be able to get a response within a matter of hours using the online chat function.
Would you recommend RentBetter to your friends/ colleagues?
Absolutely. I’ll be telling everybody I know who has an investment property to go to RentBetter. Self-managing without a platform isn’t easy, and I’ve been very impressed with RentBetter - I wouldn't hesitate to recommend this platform!
